All non-electrical parts and Kits are covered by a workmanship and material Limited Warranty for a period of 180 days. Electrical parts are covered by a 90 day Limited Warranty. Warranty does not cover abuse, improper installation or being used in racing.
Despite our best efforts, some parts may be out of stock. We will generally charge you at the time of the original order and ship the missing item prepaid as soon as possible. Backorders can be cancelled at any time, unless already shipped. If backorder is cancelled please allow 30 days for refund (corresponding discount price for system or kit components).
Please open and inspect your order as soon as it arrives. All damage from shipping is the responsibility of the carrier. Keep all packing material with the box and parts. Without it, the carrier will not pay claims. Immediately call us with the tracking number from the packing label. We will be glad to assist you in filing a fast and accurate claim with the carrier.
Please open and inspect your order as soon as it arrives. Missing parts must be reported within 5 days of receiving your order. If you find missing parts, please call us immediately.
Special order and electrical parts are non-returnable. Other parts, kits and systems may be returned within 30 days for a full refund or exchange with a 15% restocking charge. All returns must be complete, uninstalled and in undamaged factory packaging. Kits and systems must be returned in their entirety; no partial return. Please call us for a returned goods authorization (RGA) number. All returns must include an RGA number, a copy of the original invoice, and be shipped prepaid to our address on the Shipping Information Sheet. Please allow 30 days for processing your refund.
"Jaguar", "Porsche", "Ferrari" "Triumph" and "MGB" are registered Trademarks and the reference to those names by us is for descriptive purposes only. RetroAir Inc. has no affiliation with either entity and/or any of their subsidiaries.